The Problem We Saw
In 2019, we watched a 15-person e-commerce fulfilment business struggle with the same picking errors and inventory chaos that plague massive distribution centres. The difference? When they called automation vendors, most wouldn't even return the call. Too small. Not worth the sales effort.
That felt wrong. Inefficiency doesn't care about company size. A misplaced pallet costs just as much percentage-wise whether you run 500 square metres or 50,000.